Biographical Information
Nicola Micali
Chief Customer Officer, MainStreaming
Nicola Micali is Chief Customer Officer at MainStreaming.
Articles for Nicola Micali
Beyond Delivery: Why Streaming Success Is Defined by Customer Experience
18 Jun 2026
QoE is no longer a technical KPI; it is a business-critical metric. Yet, despite its importance, many organizations still lack the tools and visibility needed to measure and optimize it effectively.