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ConnectSolutions Unveils Real-Time Collaboration Platform

ConnectSolutions Unveils Real-Time Collaboration Platform; Actionable Analytics, Social Media Capabilities Available Today

Emeryville, CA(27 Apr 2010)

 ConnectSolutions LLC, a leading provider of web collaboration products, today announced the ConnectSolutions Real-Time Collaboration Platform for enterprise and government organizations. The company’s global infrastructure and media delivery network supports secure, video-centric collaboration between users regardless of geography. The ConnectSolutions Real-Time Collaboration Platform, available today, scales to tens of thousands of participants, and provides actionable analytics and social media capabilities.

The ConnectSolutions Real-Time Collaboration Platform is a one-stop solution for all types of web collaboration, including one-to-one, group and broadcast communication. The industry leading products that make up ConnectSolutions’ Real-Time Collaboration Platform - ConnectYou.Me™, Adobe® Connect™ and Podium™ - enable customers to collaborate inside and outside firewalls via PCs, mobile, and internet-connected devices, with no download required.

ConnectSolutions’ managed service, single tenant approach enables customers to integrate the solutions seamlessly within their existing infrastructure, resulting in enterprise-wide deployments with rapid return-on-investment. The open platform leverages proven industry standards such as XMPP and SAML.

Customer-Driven Solutions
ConnectSolutions solves real business problems for customers spanning high tech, government, life sciences, financial services, professional services, and healthcare industries, among others. The U.S. Department of State - which uses ConnectSolutions’ technology for Town Hall meetings with President Obama and Secretary of State Hillary Clinton, O’Reilly Media, SAS, and Wharton School of Business are just a few of the organizations that rely on ConnectSolutions for their real-time collaboration needs.


Single Platform/Single Vendor
A key aspect of the Real-Time Collaboration Platform is that it enables organizations to utilize a single vendor for the full spectrum of real-time collaboration needs. “We’ve turned to ConnectSolutions as our single platform/single vendor for secure communications and collaboration within our global community of authors, readers, conference attendees, and industry experts,” said Allen Noren, VP Online & Digital Initiatives of O’Reilly Media. “In the past we had one vendor for web conferencing and a different one for webcasting our large conferences like Web 2.0 and Gov 2.0. Now we depend on the ConnectSolutions Real-Time Collaboration Platform for easy-to-produce, secure meetings and events for our participants, regardless of their location on one, unified platform. ConnectSolutions has had an immediate, measurable effect on our communication effectiveness and bottom line.”

Strategic Acquisition Makes Video-Centric Collaboration a Reality
ConnectSolutions also announced the strategic acquisition of Xuggle, a provider of a proprietary and open-source technology used worldwide to enable advanced, real-time audio and video transcoding and manipulation. With the acquisition, ConnectSolutions’ offerings now take full advantage of the latest advancements in web video technology to enable video collaboration that is affordable and does not require expensive investments in new hardware or network upgrades. (See separate announcement “ConnectSolutions Announces Strategic Acquisition of Xuggle, Bringing Video-Centric Technology to Real-Time Collaboration.”)


Social Media Capabilities, Real-Time Analytics Available Now

Social media capabilities are available now in the ConnectSolutions Real-Time Collaboration Platform. Posting directly to Twitter and Facebook feeds are just a few of the capabilities now available to ConnectSolutions customers. As a result, customers can gain a true, real-time understanding of how their organization and webcasts are being perceived.

The ConnectSolutions Real-Time Collaboration Platform also provides customers with analytics through its Global Monitor™ dashboard which provides real-time analytics on system status, performance, upcoming maintenance, and other relevant information necessary to ensure a reliable and transparent platform. The reliability is further extended through the company’s 24x7x365 support.

Proven Success and Scale
ConnectSolutions has experienced exponential growth as a proven partner to organizations changing the way they work in this difficult economy. The company is on pace to deliver nearly a billion minutes of real-time collaboration minutes annually, and has added eight partners in the past quarter alone. The company’s financial position remains strong with two years of profitability, and industry-leading customer loyalty.

“No other company provides the combination of a real-time collaboration platform, global footprint, and passionate customer service,” said Michael Fitzpatrick, co-founder and CEO, ConnectSolutions. “ConnectSolutions goes far beyond the siloed first-generation web conferencing and collaboration solutions that focus on sales demos and training. Our customers are enjoying the many benefits of real-time collaboration for anyone, anywhere.”


About ConnectSolutions
ConnectSolutions is a provider of industry-leading real-time collaboration solutions that can scale to tens of thousands of participants. The company’s products are used by leading enterprise and government entities that require secure, video-centric collaboration between users, regardless of geography. ConnectSolutions is based in Emeryville, CA. For more information, visit www.connectsolutions.com.