S. Ann Earon is President of Telemanagement Resources International Inc. (TRI), a 25 year old consulting practice specializing in marketing, communications, and training with an emphasis on market research, assessment, design, project management, promotions & training for teleconferencing (audio, web & video) systems.  Ann is the Chairperson Emeritus of the Interactive Multimedia & Collaborative Communications Alliance (IMCCA), the non-profit industry association for conferencing & collaborative communications.  Dr. Earon is a graduate of Colby College, holds a masters degree in Instructional Technology and Educational Administration from Northeastern University, and a Ph.D. from Boston College with majors in business, speech & communications, and education.  She can be reached at AnnEaron@aol.com.