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Announcing ServerView Monitoring Media Stream: Monitoring online media streams from the user’s perspective

Dotcom-Monitor today announces ServerView Media Stream Monitoring, a Software-as-a-Service (SaaS)-based media stream monitoring technology for Chrome, Flash, and Windows Media stream formats that monitors performance and availability.
Spring Park, MN(2/5/2013) -

Dotcom-Monitor, (www.Dotcom-Monitor.com), today announces ServerView Media Stream Monitoring, a Software-as-a-Service (SaaS)-based media stream monitoring technology for Chrome, Flash, and Windows Media stream formats that monitors performance and availability.  ServerView Media Stream monitors hundreds of online stream formats and codices from an external “user experience” perspective.

Media Stream Quality is Critical

“Online end-users quickly lose patience when they experience media stream errors, or performance issues,” noted Vadim Mazo, CTO. “As a result, businesses lose revenues, marketing campaigns lose conversions, and the reputations of both the stream provider and website serving the stream are damaged.”

Media Stream monitoring connects to the media server, performs buffering and plays a stream for 3-5 seconds and then disconnects. It tests several metrics, such as Average Response Time, Connection time, Buffering Time, Received Packages, Buffering Packages, Frame Rate, Bitrate, Hertz and Average Bytes per Second.

Easy-to-use Media Stream Monitoring

Using the simple interface Media Stream monitoring is set-up to run a test every 1-minute, 3, 5, 10, or 15-minutes from specified worldwide locations. The automated testing detects availability and performance issues and the automated diagnostics significantly speeds up the time-to-repair of media stream errors.

Avoiding Downtime - Instant Alerts & Diagnostics

When a media stream error occurs, such as a connection timeout, Media Stream monitoring verifies the error, and then sends alerts via phone, text, email, SNMP trap, or SMS. Alerts are customizable by location, time of day, escalation processes, group notifications, and alert type. Built-in checks against false-alerts ensure team members are notified at the right time using the right notification method. Moreover, diagnostics, including an instant traceroute from the monitoring location to the media server, is conducted. The traceroute specifies where the error is occurring, as well as the Best, Average, and Worst packet speed for each hop and Packet Loss percentages for each hop.

Improved Performance – Charts, and Graphs

Reporting for analysis and detailed performance includes built-in Service Level Agreement (SLA) reports, real-time dashboards, .pdfs, XML, Excel, text, and live interactive drill down charts and graphs.

 As the online media streaming marketplace continue to grow so do end-user expectations and the competition for end-users. ServerView Media Stream monitoring is an essential, and affordable, service for organizations whose online quality is a factor in maintaining revenues and improving end-user experiences.

 

For more information: Contact Brad Canham, VP at Dotcom-Monitor, 1-888-479-0741 ext.1, or email at sales (at) dotcom-monitor.com. Twitter @Dotcom_Monitor  For a free instant test of a media stream click here

 About Dotcom-Monitor
Since 1998, Dotcom-Monitor remains the #1 choice of over 25,000 IT monitoring experts for worldwide external monitoring, which reduces the risk of downtime and performance issues that impact an organization’s online revenues and reputation.

Dotcom-Monitor active, external-based solution provides Monitoring, Reporting, Notification, Escalation and Analysis in the combination best suited to your needs. To learn more about media stream monitoring, web application monitoring, user experience monitoring, website monitoring, network monitoring, and server monitoring services, as well as web load stress testing services go to www.Dotcom-Monitor.com 

Dotcom-Monitor
Editorial Contact:
Brad Canham
1-888-479-0741
bradc@dotcom-monitor.com