nTh releases HighSee, the Over-The-Top (OTT) Video analyzer for Telco Assurance Applications
HighSee infers subscriber User Experience (UX) and assesses both media servers and network performances for OTT Video services by monitoring HTTPS Adaptive Bit Rate Video Sessions in the mobile core network without the need of specific agents installed in
Padova, Italy(05 Jul 2016)
HighSee, thanks to its innovative patent pending approach, by monitoring encrypted (HTTPS) and unencrypted (HTTP) subscriber sessions in the core network, estimates events that may adversely impact the user experience, such as “session freezes” and poor “play start delays”.
HighSee generates crucial information for TELCOs to help obtain a 360-degree subscriber view and proactively support customer retention and monetization strategy; HighSee users can easily detect if poor score sessions are related to terminals/players, media servers or network behavior.
HighSee combines its key indicators into summary scores for three important areas: User Experience, A/V Service Quality, and Network Performance. Detailed session records are available to view user session A/V resolution changes, the buffer dynamic of the client, media server responsiveness, up to all packets exchanged between the servers and the user client.
Telcos will have an invaluable tool to:
- Assess OTT Video UX to proactively support customer retention;
- Address monetization strategy based on OTT video service delivery;
- Discriminate if poor UX is related to terminals/players, media servers, or network behavior;
- Optimize network resources to improve OTT video delivery;
- Benchmark OTT providers;
- Verify Video Caching;
- Assess Service Level Agreements defined with OTT providers;
- Check and compare OS/Players performances.
Built with Assurance Provider needs in mind, HighSee is the ideal plug-in solution to streamline OTT Video Assurance, with an architecture in line with the latest telcos’ requirements on Network Virtualization.
nTh, thanks to its proven experience, provides all services required to smoothly integrate HighSee into customer and service assurance applications.
nTh (Network Technologies to Help) has a deep Telecom Industry expertise gained through multi-year work experiences in the Assurance area. nTh expertise covers Mobile and Fixed networks, protocols from SS7 to 4G/LTE, including the latest technologies like Voice Over LTE (VoLTE) and Core IMS.
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