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Contact Us: or call 250.933.1111 today. Research Reports

Streaming Media magazine and Unisphere Research, along with along with key sponsor and research partner Brightcove, surveyed a wide cross-section of media professionals on the challenges and benefits of using a hosted video service (HVS).

Titled "Hosted Video Services Survey and Analysis," the report is sponsored by Brightcove, produced by Unisphere Research, and crafted by Transitions Inc. The report analyzes responses from 992 Streaming Media magazine and readers on their use of HVS.

Key findings include continued growth in mobile consumption, especially from Apple devices such as the iPhone and iPad. This move to mobile has presented challenges for some respondents.

“Mobile devices (tablets, smartphones) require different video formats than PCs, so that creates more complexity in both encoding and delivery and storage,” one respondent stated.

In addition, Transitions noted that respondents tend to work for companies that either deliver less than 100,000 or more than 1 million unique streams of online content per month, meaning a wide gap exists in the use of HVS solutions, although those above 1 million streams tend to use multiple HVS partners to cover redundancy and scalability.

Finally, respondents rated multi-device delivery capability as their top need when it comes to using HVS, followed by a “need for speed” when it came to player load times, as well as a need for detailed analytics. The report is available at no charge.

Streaming Media magazine and Unisphere Research, along with key sponsor and research partner Akamai, set about to gauge the State of CDN Services. We asked survey respondents to provide details of both their viewing habits as well as their assessment of CDN services, both in terms of expected terabytes served and CDN features. 

Our research centered on industry experts, media engineers and executive management, so we asked questions that provided insight into both the actual and intended uses of CDN services.  We found three primary results: Our survey takers tend to be fragmented when it comes to primary media consumption devices, tend to work for companies that either deliver less than 1TB or more than 100TB of online content per month, and are almost equally concerned with pricing in CDN service models as with the need to maintain multi-screen delivery to existing and emerging media consumption devices.

Some key results of the study include:

  • Laptops are still the most dominant form-factor for primary online media consumption, and the combination of desktops and laptops still make up 46% of primary media consumption for our survey takers. Tablets (19%) barely eke out third place against the oldest media consumption device on the list: television ($18%).
  • A full 92% of respondents said that content quality is important or very important to their overall online viewing experience.
  • Multi-screen/multi-device delivery is far and away the number-one functionality that survey respondents look to their CDN provider to deliver on. 

Click to view complete infographicOTT video is maturing towards a pay environment, with sustainable business models. Premium content delivery is becoming a more significant component of the overall online video business, thereby transitioning OTT delivery towards a pay-TV model. Obtaining broad content rights to stream video to multiple screens is felt to be a significant business growth obstacle.

These are some of the findings of a new survey of media industry executives, which sought to uncover their views on the current and future state of OTT video from inside the trenches.

Download the complete report to get more insights and analysis on this growing business segment, plus the Executive Summary by Dan Rayburn of