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1. What is the difference between a conference or exhibition registration?

2. Is my registration for the conference transferable to a coworker or colleague?

3. I have moved or changed employers. How do I update my information?

4. I have pre-registered and am now unable to attend. How do I cancel my registration?

5. Does the conference sell out?

6. I need help with the registration process. Who can I contact for help?

7. I think I may have registered twice for the conference. How do I know for sure and whom do I speak to about it?

8. What is the difference between seminars and conference sessions?

What is the difference between a conference or exhibition registration?

The conference registration includes full and unrestricted access to all days of the conference, full online access to the video-on-demand conference proceedings, all coffees and lunches, free access to the exhibit areas, all of the official networking events and parties and a 1-year subscription to Streaming Media Magazine (a US$29.95 value).

To register for the full conference please visit our conference registration page.

To register for the exhibition please visit the exhibition registration page.

Is my registration for the conference transferable to a coworker or colleague?

According to the cancellation/transfer policy, you may transfer your registration to a coworker or colleague if you do so in writing. You may send your request to the Registration Team by email at register@streamingmedia.com or by fax at (888) 301-8895 (US or Canada) or (415) 593-4850.

I have moved or changed employers. How do I update my information?

If you are an exhibition attendee, you can submit your registration online and the changes will be made automatically. If you are a conference delegate, you may contact the Registration Team by email at register@streamingmedia.com, by fax at (415) 641-4445 or by phone at (415) 593-4850.

I have pre-registered and am now unable to attend. How do I cancel my registration?

Cancellations must be made in writing to the Registration Team by email at register@streamingmedia.com or by fax at (888) 301-8895 (US or Canada) or (415) 641-4445. Cancellations may be subject to cancellation fees.

Does the conference sell out?

Yes, the Streaming Media conferences have continuously sold out in the past. It is highly recommended that you register for the conference as soon as you possibly can. You can register online now via our registration page.

I need help with the registration process. Who can I contact for help?

The Streaming Media East Registration Team is available to help you if you need assistance. They can be reached via email at register@streamingmedia.com, by phone at (415) 593-4850 or by fax at (415) 641-4445.

I think I may have registered twice for the conference. How do I know for sure and whom do I speak to about it?

If you feel that you may have been registered and charged twice for the conference you can speak to a member of the Registration Team via email at register@streamingmedia.com or by phone at (415) 593-4850.

What is the difference between seminars and conference sessions?

Seminars are typically additional learning opportunities that take place before or after the conference and it is important to reserve your space for each seminar. They are at no extra cost to conference delegates and can sometimes be purchased by others to attend depending on availability.

Conference sessions take place during the conference and are part of the 4 different conference tracks that only conference delegates may attend. The conference program provides a schedule of these sessions and you do not need to reserve your space.