Please click on question below to view answer.
- What is the difference between a conference or exhibition registration?
- Is my registration for the conference transferable to a co-worker or colleague?
- I have moved or changed employers. How do I update my information?
- I am interested in attending the conference, but am only interested in attending a specific event. How do I register for the event?
- I have pre-registered and am now unable to attend. How do I cancel my registration?
- I need to make a hotel reservation or travel booking. Who do I contact to do so?
- Are there any discounts for the conference?
- What dates and times will the exhibit floor be open?
- Does the conference sell out?
- I need help with the registration process. Who can I contact for help?
- I think I may have registered twice for the conference. How do I know for sure and whom do I speak to about it?
- What is the difference between seminars and conference sessions?
What is the difference between a conference or exhibition registration?
The conference registration includes full and unrestricted access to all days of the conference, full online access to the video-on-demand conference proceedings, free access to the exhibit areas, free entry to the Beginners Seminar, all of the official networking events and parties and a 1-year subscription to Streaming Media Magazine (a US$29.95 value). To register for the full conference please visit our conference registration page.
The FREE (HK$50 at the door) exhibition registration only gives you access to the exhibit floor when it is open. The exhibit floor will be open the following dates and times:
Thursday, May 3, 2001 (10:00am to 6:00pm)
Friday, May 4, 2001 (10:00am to 6:00pm)
To register for the exhibition please visit the exhibition registration page.
Is my registration for the conference transferable to a co-worker or colleague?
According to the cancellation/transfer policy, you may transfer your registration to a co-worker or colleague if you do so in writing. You may send your request to the Registration Team by email at iris.li@streamingmedia.com or by fax at +852 2857 6144.
I have moved or changed employers. How do I update my information?
If you are an exhibition attendee, you can submit your registration online and the changes will be made automatically. If you are a conference delegate, you may contact the Registration Team by email at iris.li@streamingmedia.com, by fax +852 2857 6144 or by phone at +852 3402 5020.
I am interested in attending the conference, but am only interested in attending a specific event. How do I register for the event?
Unfortunately, at this time you may only register for the exhibition or full conference. The exhibition is free if you pre-register or HK$50 at the door. The conference fee is US$350, but if you register by April 13, 2001 you pay only US$295! Day passes are sold onsite, however there is no guarantee that there will be space available. Showing up onsite for day passes are first come first served and highly risky!
I have pre-registered and am now unable to attend. How do I cancel my registration?
According to the cancellation/transfer policy, you may cancel your registration without a penalty if you do so on or before March 24, 2001. If you cancel your registration after March 24, 2001 but before April 6, 2001 you will receive a refund minus a $100 cancellation fee. Any cancellations made after April 6, 2001 will have all fees forfeited. Cancellations must be made in writing to the Registration Team by email at iris.li@streamingmedia.com or by fax at 852 2857 6144.
I need to make a hotel reservation or travel booking. Who do I contact to do so?
Full information and online reservations for airline, hotel, airport transfer and tour arrangements are available at the travel pages on our website.
Are there any discounts for the conference?
The discounts available for the conference are as follows:
- Early bird discount (by April 13, 2001)* - pay only US$295
- Non-Profit Organizations* - pay only US$250
- Educational Institutations* - pay only US$250
- Government Agencies* - pay only US$250
- Exhibiting or Sponsoring Company* - pay only US$250
* If you are an employee of a non-profit organization, educational institution, or government agency; a photocopy of your credentials qualifying you for this discount must accompany the discount registration form. Only one discount may be used per attendee.
What dates and times will the exhibit floor be open?
The exhibit floor will be open the following dates and times:
Thursday, May 3, 2001 (10:00am to 6:00pm)
Friday, May 4, 2001 (10:00am to 6:00pm)
I need help with the registration process. Who can I contact for help?
The Streaming Media Asia Registration Team is available to help you if you need assistance. They can be reached via email at iris.li@streamingmedia.com, by fax +852 2857 6144 or by phone at +852 3402 5020.
I think I may have registered twice for the conference. How do I know for sure and whom do I speak to about it?
If you feel that you may have been registered and charged twice for the conference you can speak to a member of the Registration Team via email at iris.li@streamingmedia.com, or by phone at +852 3402 5020.
What is the difference between the beginners seminar and the conference sessions?
The beginners seminar is an additional learning opportunity taking place the day before the conference. It is at no extra cost to conference delegates and can sometimes be purchased by others to attend depending on availability.
Conference sessions take place during the conference and are part of the 3 different conference tracks that only conference delegates may attend. The conference program provides a schedule of these sessions and you do not need to reserve your space.
